Remote Support

Get help, right now.

Download RustDesk below, then call us on 01228 941 073 — we'll read your ID and password over the phone and connect in under a minute.

01

Download & open RustDesk

Get the free app above for Windows, Mac or Linux. No account or sign-up needed — just open it once installed.

02

Call us on 01228 941 073

Speak to your Eskdale technician so we know it's really you before anyone connects to your computer.

03

Read out your ID & password

RustDesk shows a one-time ID and password on screen. Read both to us over the phone and we'll connect straight away.

A quick safety note

Only ever share your RustDesk ID and password with an Eskdale technician you called yourself, on a number you already trust — such as 01228 941 073. We will never cold-call you out of the blue and ask you to install remote-access software or read out a password.

If someone contacts you unexpectedly claiming to be IT support and asks you to open this page, hang up and call us directly to check first.

Don't have a support call booked?

Get in touch and we'll sort out a time to help.

Contact us