A chatbot that knows your business, and knows when to hand over.
AI chatbots for websites, trained on your own information — built in-house in Gretna.
Most chatbots are either a menu pretending to be a conversation, or a general AI that makes things up about your business. We build chatbots trained on your own information — your services, prices, opening hours and policies — so they answer customers properly, at any hour.
And when the question needs a person, the chatbot says so and passes the enquiry to you with everything the customer has already said.
Everything under this service.
Trained on your business
Answers drawn from your own services, policies and FAQs.
Enquiry capture
Name, contact details and the question, straight to your inbox.
Handover to a person
It knows its limits, and hands over rather than guessing.
Content assistants
AI help writing product descriptions, posts and replies.
Our process.
Audit
We map your current calls, enquiries and admin workflow to find the best fit.
Design
We design the AI solution around your existing systems and tone of voice.
Build & train
We build and train the AI on your business specifics before going live.
Launch & monitor
We monitor performance and refine it as your business changes.
What people ask us.
Will it make things up?
It answers from the information you give it, and it is built to say it doesn’t know rather than guess — then pass the question to you.
Can it answer the phone too?
That’s an AI receptionist — see AI solutions. Many clients start with the website chatbot and add the phone later.
Can we change what it knows?
Yes. When your services, prices or hours change, its knowledge is updated to match.
Do we need a new website for it?
No. It can be added to most existing websites.
See it in practice.
Want a chatbot that knows your business?
Tell us what you’re trying to achieve and we’ll put together a plan.
Start a project